Policy

She's Pretty! Hair Collection

Policy

 

  • All sales are final. 
  • No refunds or exchanges due to the nature of the products!

TURNAROUND TIME

  • Please allow 3-7 business days for your payment and order to be processed. Payments are usually processed during the weekday (Monday-Thursday). If you happen to place an order on Friday, processing will take place the next business day, which is Monday. 

  • Pick up orders have a faster arrival so keep that in mind, when determining if you'll like to pick up or have you order shipped!

Shipping time occurs after the processing period.

  • Once your order has been processed, your package should arrive in 2-4 business days via USPS Priority Mail.
  • We are not responsible for lost or stolen packages! 
  • All packages come with a tracking number.
  • If you will not be home on the expected arrival date/time you can request to have your package held at your local USPS post office via WWW.USPS.COM
  • Expect delays during sale periods and holidays!!

SIDENOTE: If an item is not on hand your order WILL be processed between the 3-7 business day time frame, in addition to the shipping time (2-4 business days), equaling up to 5-9 business days to receive your order!

PICK UP AND DELIVERY

  • For pick up orders use code: PICKUP when checking out.
  • Once the order has been placed a text with a location and time will be sent to the number used when checking out.

Delivery

  • Orders that need to be delivered will be charged a $10 fee 
  • Delivery schedule approximately starts around 4:00PM!
  • PLEASE HAVE YOUR ORDER IN BY 5PM, NO LATER THAN 5:30 PM
  • If an order is placed after 5:30 PM it will be delivered the next business day!
  • LEAVE THE ADDRESS WHERE THE ORDER WILL BE DELIVERED TOO.

ALLOW 1-2 HOURS FOR LOCAL ORDERS TO BE PROCESSED

 

 

Thank you for understanding our policy terms!